PARTICIPANT INFO

- Tickets have been sent to the person's email who made your booking. You can also find all information by logging into your profile here: https://colorobstaclerush.co.uk/my-account/

Profile was automatically created for the person's email who made your booking, please request a new password on your first login "lost password".

Please arrive at least one hour before your departure group to the check-in.

Remember to bring with you:

• The ticket
• A valid photo ID
• The signed T&C form

(+ if you have pre-ordered products from our website, please bring the order confirmation with you as you will need it at the store to pick up the products)

We at Color Obstacle Rush want to pay close attention to your safety at our event. When you arrive at the parking lot, please follow the signage and directions given by our staff.

Please note!

• You do not have to print the documents, you can show them from your phone. (ADVICE: We recommend taking a screenshot of these documents already beforehand so it is a quicker process to show them at the check-in!)

• Customer service may not be able to answer your questions during the weekend of the event.
• You can buy tickets for the event exclusively online until the last Thursday before the event.

NEW AT THE COLOR OBSTACLE RUSH:

From now on, your loved ones can also take part in the experience.
(The event is recommended for everyone aged +12.)
For them, entry to the festival village is only £7.
Please note that this ticket only grants access to the festival village. Therefore, participation in the obstacle course or to the after-party is not included in the ticket price.

At the check-in, your ticket, the official T&C form and your ID will be checked before you can access the event village area.

You will receive your possible pre-ordered products (face paints, tutus, etc.) after check-in at the collection point (PREORDERS) near our "STORE" tent. To receive all the products related to your order, we will need your order confirmation.

Note that you do not need to print your ticket, you can also show it from your phone.

To speed up the check-in, please prepare your ticket, signed T&C form and ID in advance. (For example take a screenshot of them already beforehand so it´s quicker to show them from your phone) 

You will receive your T-shirt, wristband and any Swag Bag (an upgrade offer for early birds). We do not ask you to specify your T-shirt size when purchasing the ticket. We ask that you decide in advance which T-shirt you would like to receive at the check-in (this is a standard unisex T-shirt, size S-XL). If you feel between two sizes, take the larger one: it will be more comfortable! Unfortunately, for security reasons, we do not allow exchanges.

The wristband is your ticket to the event. You must wear it on your wrist throughout the event.

After the check-in, you will also have an opportunity to buy some merchandise at our store. 

And one more thing: you’ll receive your personal color packet as soon as you cross the finish line!

Click here to go to the terms and conditions form. We ask you to fill it out before the event date. Each participant must fill out the form.

After submitting the form, you will receive a confirmation email that must be presented at the event entrance. You don't need to print out the confirmation or the T&Cs as long as you can show the email on your phone screen! To avoid problems at the entrance, please make sure that all other group members have also filled out their own forms!  

The minor's (12-17 years old) terms and conditions and parental consent form must be completed and signed by the parent or legal guardian of the minor participant.

Underage participants aged 12-15 must be accompanied by a supervisor throughout the event.

All participants must be at least 12 years old on the day of the event. 

Participants in the Color Obstacle Rush should be aware that they participate at their own risk. For your safety and the safety of all other participants, we ask you to follow the instructions of our team throughout the event.

Before every start group there will be a warm-up to get you prepared for the run. Like everything at Color Obstacle Rush, the warm-up is about having fun, too! Get ready to dance and stretch with us!  

The event is separated into start groups of approximately 500 participants per slot. It will take 20 to 30 minutes for the whole start slot to go through the gate so please be patient (the start is done this way to avoid queues on the course). Please follow the instructions by the host as they guide you to the Start Line. At the Start Line please follow the instructions of our staff.

Remember that the event is not a competition and the most important thing is to have fun! So if you prefer not to run then jogging or walking around the course are perfectly acceptable. Please be considerate to the faster runners and leave room for them to pass and vice versa. Peace, love, understanding and sweet harmony to every rusher regardless of their running pace!

We have a shop in the event village where you can buy our merchandise.

Sunglasses, extra color packs, face paint, tattoos... will be on sale at the store.

We do accept card and cash payments in our event. But unfortunately, we do not have contactless Mobile payment services.

You can collect your possible pre-ordered products at the "PREORDERS" pick-up point near the "STORE" shop.

To receive all the products related to your order, we will need your order confirmation.

You can leave your clothes in our guarded cloakroom.

The price of the locker room is:

• Jacket 3€
• Backpack 5€
• You will also be charged €1 for each additional visit, except of course when you leave at the end of the event. As a result, be sure to take everything you need with you on your first visit to the locker room.

We do accept card and cash payments in our event. But unfortunately, we do not have contactless Mobile payment services.

ATTENTION ! Each participant can leave only one bag in the cloakroom.

As space is limited, we do not accept bags that are larger than a normal sized backpack (duffel bags for example), that cannot be hung or that weigh more than 5 kg. Items allowed are therefore a normal sized jacket or backpack.

We recommend that you leave your valuables at home.

Color Obstacle Rush accepts no responsibility for any items that are lost and/or damaged, even in the locker room.

Additionally, we recommend using a sports armband for your cell phone if you want to keep it on you. You can also put your phone in a resealable plastic bag to protect it from color, water and foam.

Carrying heavy bags during the event is not permitted (lightweight drawstring bag and fanny pack are allowed).

Comfortable clothes would be a good start!

For your safety and the safety of other participants, please wear sunglasses or goggles as well as shoes to be able to participate in the event.

We do not recommend the use of contact lenses at the event.

We include a free t-shirt for each participant, and most participants wear it during the event. You will not be allowed to participate if you wear clothes or accessories with sharp parts that could injure other participants or that could damage the inflatable structures that are located along the route.

Please note that the course contains obstacles where you slide and crawl, so it is a good idea to wear long pants.

There are NO showers on site.

We strongly recommend that you bring a change of clothes, as well as a towel or a large plastic bag to prevent your car or public transport from being stained.

Buses and trains may not allow passengers to board without clean clothes or something to cover the seats.

It may take a few minutes before you can get through the obstacles, so be patient.

Please follow the instructions given by the staff and the starter who will guide you to the starting gate.

There will be different obstacles on the course which is about 5 kilometers long. We reserve the right to make changes to the number and range of obstacles as well as the distance of the course depending on location, terrain, weather conditions and other circumstances. We cannot guarantee that all of our obstacles will be used at every Color Obstacle Rush event.

The obstacles are quite easy and a lot of fun, but you will need to be careful and watch out for others.

If an obstacle seems too difficult for you, you can certainly bypass it.

Please do not stop at/in obstacles to wait for your friends, take pictures (or for a nap).

This will interfere with the normal progress of the race and cause queues at obstacles. Photos are allowed between the obstacles and of course in the event village.

Some inflatable obstacles can get hot in the sun. It is a good idea to wear long pants (or leggings) to make the experience more comfortable!

There are 6 color stations on the course. The color powder is 100% natural cornstarch that has been dyed with colors. The powder is specially made for these kinds of events. Our powder in all Color Obstacle Rush events is flame retardant. However, it can cause allergic or asthmatic reactions to those who are allergic to dust.

It is strongly recommended to wear sunglasses or goggles at each color station.

If you are pregnant or have any issues with your health we recommend you consult your doctor before entering the Color Obstacle Rush. Although our mission is to make the race as safe as possible for every participant, there is always the possibility of unforeseeable incidents (such as falling or bumping into another person).

You will receive your color packet at the finish line. If you have purchased additional color packets, you will get these from the "PREORDERS" collection point near the "STORE" shop.

Then it's time for the festival of colors!

Non-stop color festivals await you as well as an After-party with lots of joy and good humor.

Follow the instructions of our moderator and the DJ, be careful and have fun!

We ask you not to drop anything other than colored powder on the floor! Recycling should be our way of life. Please throw the bags and other waste in the trash.

Our photographer will come to capture your fun among the obstacles. All the photos will be posted on our webpage a week after the event. However, we cannot guarantee that there will be photos of all participants.

You can check out the photos from here when they arrive.
https://colorobstaclerushphotos.com/country/united-kingdom/

You are welcome to bring an action cam (like GoPro) or smartphone to the event, but selfie sticks are not allowed for security reasons. Just remember that there is color powder, foam and other people on the event so remember to cover your device. 

If you share your own beautiful pictures on social media, please use the hashtag #colorobstaclerush and tag us, so we can find them, too! 🙂 And to get some extra color in your life, please follow us on: 

Facebook: Color Obstacle Rush  

Instagram: @colorobstaclerush

Yes, you heard right ! From now on, your loved ones can also take part in the experience.
The event is recommended for everyone aged 12+.

For them, entry to the event village is only £7.

Please note that this ticket only grants access to the festival village.
Therefore, participation in the obstacle course or to the after-party is not included in the ticket price.

From the festival village, you can find our catering area, store, photo booth, and other activities.

Challenge your friends and family. Are they ready to color themselves too?

There will be two water stations located in the event area. You can also bring your own water bottle (as long as it is not glass) but please note that it can be quite difficult to overcome some obstacles with a water bottle in hand!

In addition, we have food trucks or catering services at our events that offer varied menus.

The number of foodtrucks and menus change from event to another. You can find more information about this on the participant info letter sent 1-2 weeks before the event.

Smoking and bringing our own alcoholic beverages to the event is prohibited.

At some of the events, there is a mobile bar in the festival village, but no at every event! More info on this can be found in the participant info letter that is sent 1-2 weeks before each event.

We strongly advise participants not to drink alcoholic beverages before the race!

There will be no designated area for smokers.

Sorry to hear that! If you cannot participate in the event, you can transfer your participation to another Color Obstacle Rush event in the year 2023 by contacting our customer service or give your ticket to another person.

All transfer requests must reach us no later than the day before the event and our customer service team will get back to you as soon as possible. Customer service may not be able to answer your questions over the weekend.

To give the ticket to someone
No manipulation on the ticket is necessary since the tickets are not nominative. You can give the ticket to the person attending on your behalf and the new attendee can arrive at the event by presenting the ticket, their valid ID and the email of the signed T&C form.

Please complete T&C form here

Registration fees are non-refundable.

Further information can be found on our website, in the FAQ section.

If you need additional help, our chatbot Bot McColors will be happy to help you! And if they don't have an answer to your question, they'll direct you to our customer service team.

New hotline! 🥳
It is with great pleasure that we announce our customer service HOTLINE devoted solely and specifically to matters related to the event. Available Tuesday and Friday from 12 p.m. to 2 p.m.

If you need to reach us in real time, click here

Don't wait until the last minute, send us a message and get everything in order before the event day!

FOR CHECK IN: 

• Your ticket 
• The confirmation email you received after completing the Terms and Conditions form. (Please complete T&C form here)

• Your valid ID that matches the name on the T&C form. 
• Possibly the order confirmation with the pre-ordered products. 

FOR THE RUSH: 

• sunglasses or goggles. Please note that we strongly recommend you to use sunglasses or goggles at our event. Sunglasses can also be purchased at the event. 
• Appropriate running equipment . We recommend that you wear long trousers.
• A huge smile! 

FOR THE JOURNEY HOME: 

• Something to cover the seats in the car or bus. 
• Change of clothes (optional).